24/7 EMERGENCY HOTLINE

One call may be all it takes as vehicle disruptions can often be dealt with on the phone.

When problems arise, the RAILPOOL experts are at your service round the clock:

  • Firstly the problem is analysed by qualified remote diagnosis
  • The train driver is then given professional troubleshooting instructions
  • If the problem cannot be dealt with on the phone, the nearest partner depot will be informed